Oxymoron Sales Ethics?

Topics: Ethics, Morality, Business ethics Pages: 5 (1860 words) Published: September 13, 2013
It has been said that sales ethics is an oxymoron. Do you agree? Discuss this statement. Do you agree that sales ethics is an oxymoron? Repeatedly, this statement has been a dispute amongst business enthusiast for decades. For this essay, oxymoron is a figure of speech described as a conjoined pair of two obvious contradictory such as pretty ugly, living dead, pretty ugly, jumbo shrimp etc. To kick off with, sales ethics is the application of ethical values to sales behaviour (Clive 2011). Ethical values are things that make up a person's moral. In addition to that, the most basic foundation of ethical values are "treat others as you would like to be treated yourself". In the ethical practice of day-to-day businesses, the management should set a specific standard when it comes to sales even though it is often argued that individual factors play a fundamental role (Everyday Ethics 2013). The term sales ethics was originated in the United States and became widespread back in the 1970s (De George 2013). By contrast, it would be incompatible if the term; 'sales' and 'ethics' were to be separated into two absolute words. Sales can be defined as an act of selling where as ethics can be defined as values of moral a person have (Your Dictionary 2013). However, the main connection between the company and the customer is always the salesperson. In order to maintain an ethical foundation between the customer and company all narrows down to the relationship their salesperson have with their customer.

Here I am going to talk more about sales ethics and how it applies to any business behaviour. As stated above, it stated that sales ethics are ethical values to any business behaviour whilst applying its strategies of aspects on how organizations treat their stakeholders such as suppliers and customers. Ethics usually go beyond a company's legal requirements therefore it is discretionary. This is why ethical concerns a person's moral judgements about being right or wrong because it reflects the culture of the company whether it is made up of individuals or groups within an organization itself (Clive 2011). In the business world today, the organization's culture is what separates the good and bad decisions making and behaviour. Ethical behaviours are a plus for the organization and it helps benefiting themselves when incorporated with corporate social responsibility (Everyday Ethics 2013). However, for one to be completely ethical would be almost impossible to achieve. As we can see, people nowadays are more into going green. So being an organization and of course being a profitable one they must give back to the society which eventually generate more customers which means more sales and undoubtedly more profit regardless of their product or services. In fact nevertheless, it would benefit the organization whereas their employee would stay with the business and at the human resource management of the organization reduce the time and cost for recruitment in the near future (Clive 2011). That being said, investors around the world would be eager to invest in the company and at the same time keeping the company's share price high and stable. Furthermore, one of the stages in the business cycle is growth. Growth is what keeps the business running (The Australian 2013). This stage occur when there is a rise in the demand in the products or services that the company provide. After that the company must then increase their production output in order to be at least on par with the rising sales hence simultaneously establishing a bigger name for themselves in the market (Manohar 2013). In spite of the fact whether sales ethics is an oxymoron, D. Schmidt (2008) states that sales ethics is not an oxymoron rather it is more than an opportunity in disguise. Presumably, many have kept bringing up this cliché when it clearly define that sales ethics is not a contradiction term wise? Whether or not it is in the business world or in general, it is not...

References: Clive, Chester. 2011. What is Business Ethics. http://www.thefreelibrary.com/What+Is+Business+Ethics-a01074206117
Everyday Ethics Program Proposal
De George, Richard T. 2013. A History of Business Ethics. Accessed August 26, http://www.bbvaopenmind.com/en/article/a-history-of-business-ethics/?fullscreen=true
Dubinsky Alan J, Nataraajan Rajan and Huang Wen-Yeh
Dubinsky, A. J, Jolson, M. A, Kotable, M. and Lim, C. U. 1991. "A cross-national investigation of
industrial salespeople’s ethical perceptions”, Journal of International Business Studies,Vol
Drucker Peter, F. 1958 "Business Objectives and Survival Needs: Notes on a Discipline of Business Enterprise." The Journal Of Business, Vol. 31, No.2 PP. 81-90
Hegarty, W
Schmidt, David. 2008. Isn 't Business Ethics An Oxymoron? http://www.inc.com/leadership-blog/2008/10/isnt_business_ethics_an_oxymor.html
Shaw, William H
Your Dictionary. 2013. Definition of Sales and Ethics. Accessed August 26, http://www.yourdictionary.com/sales
Continue Reading

Please join StudyMode to read the full document

You May Also Find These Documents Helpful

  • Sales Ethics Is an Oxymoron Essay
  • Is Sales Ethics an Oxymoron? Essay
  • Ethics Essay
  • Sales Ethics: Oxymoron or Opportunity Essay
  • Sales and Ethics Essay
  • Sales Ethics Essay
  • Sales Ethics Essay
  • ethics Essay

Become a StudyMode Member

Sign Up - It's Free